FAQ

We recommend the lactulose test. Lactulose is the best tolerated and provides the most reliable result.

Drinking a sugar solution (lactulose or glucose) stimulates the imbalanced bacteria, causing them to begin metabolizing the solution in the small intestine before it reaches the large intestine. The resulting gases, hydrogen and methane, are released into the bloodstream and from there into the lungs. The test can then measure the gases present in the breath and thus detect an early increase in gas production.

You can choose from the following payment options: Paypal, credit card (Visa, Mastercard, American Express, Maestro), Klarna (instant purchase on account), instant bank transfer, Google Pay, Apple Pay, Shop Pay, eps transfer, Bankcontact and iDeal.

Your order will usually be shipped no later than the next business day.

Delivery within Germany takes 2–4 business days.

For deliveries to other European countries, delivery usually takes 3–7 business days, depending on the destination country and the shipping provider.

Dietary supplements, such as probiotics/prebiotics and herbal antibiotics, should be discontinued one week before the test. For 24 hours before the test, please strictly adhere to the prescribed diet (a list of permitted foods and dietary examples can be found in the test instructions included with the test).

Yes, we measure hydrogen and methane, because that's the only way to obtain a reliable test result. The CO2 values ​​for checking the stability of the samples are also provided by Sibolab.

The test kit has a shelf life of 4 months. The samples will keep for at least 4 weeks after administration. However, to ensure the best possible quality, the test should be returned to us within two working days of administration.

Once we receive your test, you will receive the result as a download link via email within 3 business days. Our international customers will receive the result in English.

Always discuss your results with your doctor and/or therapist. SIBO can and should be treated. We are constantly gathering new scientific information to provide tips and ideas for everyday life. If you receive a negative result, don't give up and continue searching for the cause of your symptoms.

Please send an email to info@sibolab.de stating your order number. If the test kit arrives safely and undamaged, we will cancel the invoice and issue a refund. Please also refer to our cancellation policy.